Trust, Privacy and Peace of Mind

Legal Accessibility & Privacy Information

At Pet Doula LA, we believe that care, transparency, and respect extend to every part of our relationship — including how your information is handled and how you experience this website.

The following policies are here to help you understand your rights, how your personal data is protected, and what to expect when you visit this site or engage with my services.

Please take a moment to review the sections below. If you ever have a question about these policies — or anything related to accessibility, privacy, or your experience here — you’re warmly invited to reach out: hello@petdoulala.com

Disclaimer

The information, resources, and services shared on this website are intended for emotional, educational and spiritual support purposes only. We are not licensed veterinarians, medical professionals, or therapists.

My work as a death midwife and end-of-life guide offers companionship, education and gentle support during times of transition, but it does not replace professional veterinary or medical care.

****If your animal is in distress or experiencing a medical emergency, please contact a licensed veterinarian or emergency animal clinic immediately.

By engaging with my services or using this website, you acknowledge agree that:

****All decisions regarding your pet’s care are your own responsibility.

Pet Doula LA and its owner cannot be held liable for outcomes resulting from your choices, actions, or use of the information provided or not provided here.

Terms of Use — Pet Doula LA

Welcome to Pet Doula LA. By visiting or using this website, you agree to the following terms and conditions. Please read them carefully before continuing.

Intellectual Property

All text, images, graphics, designs, logos, and other materials on this site are the property of Pet Doula LA unless otherwise noted.

You may not copy, reproduce, or distribute any content without written permission.

Use of This Website

This website is for personal, non-commercial use only. You agree not to use it for unlawful purposes, post harmful content, or engage in activities that may damage the site or interfere with others’ use of it.

Services and Responsibility

The services offered by Pet Doula LA are supportive and spiritual in nature. They are not intended to diagnose, treat, or cure any condition. You remain fully responsible for all decisions regarding your pet’s care and wellbeing.

Limitation of Liability

Pet Doula LA is not liable for any direct, indirect, incidental, or consequential damages that result from the use of this website, its resources, or services.

Payments and Cancellations

Payment terms, refunds, and rescheduling policies are communicated clearly during booking. By confirming a session, you agree to those terms.

Governing Law

These Terms are governed by the laws of the State of California.

Privacy Policy — Pet Doula LA

Your privacy matters deeply. This policy explains what personal information I collect, how it’s used, and how it’s protected.

Information I Collect

When you contact me, subscribe to updates, or book a session, I may collect:

Your name and contact information (email, phone number, etc.)

Details you choose to share about your pet or situation

Website usage data (through cookies or analytics tools)

How Your Information Is Used

Your information may be used to:

Respond to your inquiries

Schedule and provide services

Send updates or newsletters (only if you’ve opted in)

Improve the website’s user experience

Your information is never sold or shared with third parties except when required by law or to securely process payments.

Cookies

This website uses cookies — small text files stored on your device — to help improve site performance, understand visitor behavior, and enhance your browsing experience. You can adjust your browser settings at any time to disable cookies if you prefer.

Data Security

Reasonable technical and organizational measures are used to keep your personal information safe from unauthorized access or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting: hello@petdoulala.com 

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website after updates means you accept the revised terms.

Accessibility Statement — Pet Doula LA

Pet Doula LA is committed to providing a fully accessible website experience in compliance with ADA and California accessibility standards. 

At Pet Doula LA, inclusivity and accessibility are part of our commitment to compassionate care for all beings. We strive to make this website accessible and easy to use for everyone, including people with disabilities.

Ongoing Efforts

This site follows the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline how to make digital content more accessible for individuals with visual, auditory, motor, or cognitive differences.

Steps I’ve taken include:

Clear, readable text and simple navigation

Alt text for images where appropriate

Proper color contrast for readability

Keyboard-friendly navigation and forms

No flashing or moving content that can’t be paused

Feedback

Accessibility is an ongoing effort, and we welcome your feedback to help make this site even better.

If you experience any difficulty using or accessing any part of this website, please contact us so we can assist you personally:

email: hello@petdoulala.com

call/text: (844) 217-7352

We will make every reasonable effort to ensure the information and services on this website are accessible to all visitors.

Thank you for being here. Your experience matters to us.